FREE LOCAL DELIVERY SERVICE

If access to your delivery address is restricted, please let us know when placing your order.

Our drivers are instructed not to take their vehicles off a hard road surface.

Our drivers are instructed to unload the goods beside, or close to, the vehicle on firm ground.

If you are concerned this leaves your goods in an insecure location, please inform our office when ordering to discuss when you can ensure you will someone to help move your goods to a secure location.

Under no circumstances should existing fixtures be removed until the replacement goods have bean delivered and you have checked that your order is satisfactory and complete.

Do you have to be in when we deliver?

Not necessarily, if you are happy for us to leave the goods.

Please note that once the goods have been delivered to your premises, ownership and liabilities arising from ownership transfers from us to you.

The customer must ensure that the proposed building location is both firm and level, of a concrete or paved base construction and must be no less than the size of the proposed building. A solid foundation will not only give great support to your garden building but will also increase its life span. Upon smaller timber buildings, the use of 3″x 1 1/2″ (75 x 38mm) pressure treated timber floor bearers at 18″ to 2’ centres upon a solid and level ground may be suitable.

The proposed position of your garden building should be free from any obstructions and impediments such as tree branches and plants. As most sections are too big to be passed through a front door or garage, we ask that your location has good and unrestricted access to allow the easy transfer of these larger building sections. It is the responsibility of the customer’s to make sure full access is available for all building sections as this may result in failed delivery or installation charges. If you have any access worries or concerns, please contact us before you place your order for some advice.

Failed Installations

It is the customer’s responsibility to arrange an appropriate base for the building. If the base is unprepared or inadequate for your purchased building and if installation has not been cancelled prior to delivery, the building will be left with the customer for self-assembly at a later date.

It is possible to arrange a re-installation for a later date; however an extra charge will be imposed.

Dodds can put you in contact with one of their approved shed base installers if required. The recommended Installers have all been carefully selected and are highly experienced professionals.

Please note that the approved installers will only install a base once an order has been placed with Dodds for a garden shed or summerhouse and they are unable to install bases for sheds not purchased from Dodds.